Manage subscriptions megaphone disable all. How to disable automatic paid subscriptions? Disabling a Megafon subscription from your phone

Various paid subscriptions are one of the main reasons for unexpected charges from a mobile phone account. Many subscribers have already encountered so-called test periods of subscriptions. Operators, for advertising purposes, activate a service that is completely unnecessary for the client for free. But this free service lasts only the first few days. Then they begin to withdraw the entire amount due from him according to the tariff. At the same time, many are perplexed where the money is spent.

Another option, when a client may end up subscribed to different mailing lists, is fraudulent services. Recently, the state introduced the so-called “Content Balance”, but this only partially helped fight subscriptions, but rather created the illusion of security. To avoid unnecessary expenses, it is important to know how to disable subscriptions on Megafon. Even 5 rubles a day in a month turns into a quite tangible 150.

Today there are many options for unsubscribing from Megafon:

using your personal account;
by contacting a support center operator or a salon;
using the SMS portal;
through the service menu.

Disabling paid subscriptions via Megafon account

It’s worth noting right away that Megafon subscriptions are beneficial; turning them off is made as confusing as possible for the subscriber. But after spending a couple of minutes, you can completely figure it out. One of the most convenient ways to disable it is to use your personal account. Let's consider the procedure to unsubscribe from Megafon subscriptions through it:

go to a special website http://podpiski.megafon.ru;
enter your phone number in the authorization window and confirm it in the form that appears;
enter the password received via SMS;
go to section " Unsubscribe» and deactivate unnecessary services.

Important! Paid services will remain active. You can turn them off only by visiting the company’s main website and going to the “Self-Service” section. Similar operations can be done with applications for a smartphone or tablet.

Disabling all subscriptions through the operator

Allows Megafon mobile subscriptions to be disabled using support center operator. These company employees work 24 hours a day specifically to help subscribers. You can reach them by calling 0500. The only thing you need to be prepared to tell the operator is the full name of the owner of the number and his passport details. Without this information, the subscription support employee will not be able to disconnect Megafon.

Deactivation of subscriptions via SMS

Another way to easily get rid of extra charges for subscriptions is to send the STOP command to phone 5051 via SMS. In response, the operator will send not only information about active subscriptions, but also all possible options for deactivating them. This service makes it possible to manage services independently without involving company employees.

How to disable subscription 5051 and 4832 on Megafon?

Each Megafon subscription has its own code. It can be obtained using a STOP request sent via SMS to phone 5051. To unsubscribe from a specific mailing list, you will need to write another message in the format STOP 4832, where 4832 is the number of the subscription that needs to be deactivated.

Deactivating subscriptions through the service menu

In most phones, when you install a Megafon SIM card, a special menu appears. You can use it to manage many branded subscriptions and services. Just go to this section of the phone menu and select “ Broadcasting" After this, all that remains is to mark the services required for deactivation.

Disabling paid subscriptions in the Megafon salon

Cellular operators are actively opening their own communication stores. In them, consultants can help with the management of any services. Including deactivation of subscriptions. The only thing you need to do is take your ID with you. Otherwise, employees will not be able to help with turning off unnecessary services or subscriptions.

In a situation where funds are systematically debited from your phone balance without any objective reason, you should not immediately blame the provider for dishonest fulfillment of its obligations. Any operator, including Megafon, values its reputation and will under no circumstances withdraw money from its user’s personal account without good reason. Here you need to carefully analyze the optional functionality of the number and understand which paid services that are useless to you were activated as part of the package offer, and which ones were activated due to your own carelessness.

In the article:

Unfortunately, not a single subscriber is immune from the risk of getting an unnecessary paid subscription or even several.

You can subscribe to additional paid services either through your own fault or while surfing the Internet.

Often, out of interest, a subscriber accepts mailing invitations to use information, entertainment, news and other subscriptions, losing sight of the issue of regular payment. Some time passes, the service becomes unnecessary and forgotten, and then the user is surprised to discover an incomprehensible charge of funds.

Traveling across the vastness of the World Wide Web also poses a clear threat of automatically and unnoticed for the subscriber connecting to a subscription to some dubious resource. Therefore, it is very important to know how to disable subscriptions on Megafon and save yourself from unnecessary overpayments, the amount of which can be quite substantial.

Internet assistant Tarif-online.ru has prepared a compact and up-to-date review on this topic so that you can quickly identify the entire list of activated services and disable all paid subscriptions.

Ways to disable Megafon subscriptions

To optimize the use of balance funds, you must be able to disable paid services in various ways. We will look at them all so that you can choose the most convenient deactivation options for yourself.

Using USSD commands To understand which subscriptions need to be cancelled, you must first obtain the entire list of enabled options by sending a USSD request * 505 # from your phone

. In response to this command, the subscriber will receive a system SMS message, which should indicate the connected paid services and codes for deactivating them. If the SMS does not contain commands to disable it, you need to find them by the name of the subscription on the provider’s official website. .

To cancel a paid Megafon mobile subscription, use the USSD command in the format * 505 * 0 * deactivation code #

The list of subscriptions used can be obtained via SMS with the text STOP, which is sent to number 5051. The response SMS message will indicate not only all active paid services, but also detailed instructions on how to disable them.

Various options are possible here, both with writing a command to unsubscribe and the numbers of the SMS recipient. Most often the message looks like STOP shutdown code and is sent to number 5051 or 5151. But other variations of the command spelling are possible (Otp Stop No No Unsubscribe), so it is very important to adhere to the instructions received.

SIM menu

The SIM menu function allows you to use the integrated functionality of the phone menu. To do this, you need to select the “SIM Tools” section (another name is “Megafon PRO”) and alternately find the “Megafon Services” and “My Subscriptions” items. By selecting this option, the subscriber will receive an SMS message with a list of subscriptions, detailed instructions and deactivation codes.

Important! If your Megafon SIM card does not have a SIM menu, you need to contact your provider’s office about replacing it with a more modern version of the SIM card.

Online self-service service Personal account

Application is one of the most comfortable and effective ways to change number settings, including in terms of disabling tariff options, services and paid subscriptions. Having accessed his client page, the user needs to use the “Service Management” section. This item in the main menu of your Personal Account allows you to deactivate both individual subscriptions using the “Disable” command, as well as radically configure the number using the “Disable all mailings” button, which allows you to get rid of all subscriptions in one click.

The same features are provided in the MegaFon mobile application. Personal Account”, designed for smartphones and tablets with mobile Internet functionality.

Specialized page for Megafon subscriptions

Another convenient way to disable all paid services. To do this, you need to go to the official Mobile Subscriptions portal and enter your subscriber number in a special column in the upper right corner of the page. In response to this action, the service will send the subscriber an SMS with a password, which will provide access to change subscription settings. To unsubscribe from unnecessary services, just activate the “Unsubscribe” button next to each of them.

Call the contact center

A universal, but not always convenient way to refuse paid services is to call the operator at 0500 (from a mobile phone) or 88005000500 (from a landline). By choosing this method, the subscriber risks spending significant time calling a specialist and explaining the situation. In addition, you will have to go through the procedure of identifying the owner of the number by providing passport data. On the other hand, the operator is guaranteed to disable all unnecessary options and subscriptions that require payment.

Visit to the Megafon communication salon

A visit to the provider's office is perceived by many as too troublesome to solve problems associated with changing SIM card settings or tariff options. But it is not so. By entering the Megafon branded communication salon, presenting a passport to confirm the right to own the numbers and expressing his wishes, the subscriber must receive professional, prompt and free service.

Now the user does not need to independently understand the nuances of subscriptions, search for and send disable codes, visit websites and use various services. All these operations will be performed for him by the salon manager. For older people, this is of great importance and brings great user comfort.

Finally

We hope that the article on the mobile assistant site was useful to you and now you can correctly and quickly cancel an unnecessary subscription. To avoid further unauthorized expenses due to paid services, you can use the free “Stop Content” option, which protects your phone from automatically connecting subscriptions. To activate the service, you need to generate a USSD request * 105 * 801 # . To disable it, use the command * 526 * 0 # .

Mobile subscriptions are not automatically connected. Their connection occurs by sending an SMS message, typing a short command, and also by clicking on links on third-party sites.

You can activate a subscription inadvertently, for example #558* - to find out about the balance. And there is number #588* - this is an instant connection to the service and money is immediately withdrawn. Anyone can simply forget and dial 558 - 588

Since the operator provides a large number of services, options and tariffs, the number of commands used for management is very large. In this regard, teams may have a similar set. All basic short commands, including *558#, are presented on the Megafon website. Before typing a short command, we recommend checking its correctness.

How to check connected subscriptions on Megafon

There are four ways to help find out about the presence of paid services:

using the phone;
using the Internet;
by sending an SMS message;
through a special USSD command.

First method (via phone):

You must make a call to the short number 0505 and follow the operator’s directions. Enter number 1 to receive card data, then number 2 to go to the services menu.

Attention! Trying not to miss a word, listen to the operator and follow his instructions.

Method number two (using the Internet):

Use the following two methods:

Go to “Personal Account”. If you are logging in for the first time, you will be greeted by registration. After a short registration, you will receive a code on your mobile phone. Next, go to the “Services” tab, where all activated services, their functions and costs are located.
Register on a special website: https://podpiski.megafon.ru/, where after logging in you can find out about your paid services.

Third method (by sending an SMS message):

Send a message with the word INFO to the short number 5051. After sending, you will receive an SMS message with all the necessary information.

Fourth method (via USSD command):

You can use three methods:

1. Dial *105#. To go to the “Personal Account”, in the window that opens, enter the number “1” and the number “4” to be in the “Services” section. To get the information you need, select a number from this list:

“4” - Call SMS, which shows: All subscriptions and services connected to the SIM card.
“2” - Shows only those services that the subscriber can disable
“3” – Paid services. All information comes via SMS.

2. Enter the command *505#. It informs about connected services on a paid basis.

3. Using the command *583# you can check and, if necessary, disable mobile subscriptions

How to disable subscriptions

Disabling services is carried out in several ways:

in the Internet;
via SMS message;
using USSD request;
through the SIM card menu.

Disabling method number one (via the Internet):

There are two options for disconnecting via the Internet:

In the “Personal Account” on the Megafon website, there is a “Services and Options” menu with a list of connected services. Next to each service there is a deactivation button.
Go to the website https://podpiski.megafon.ru/. To disable services, click on “Unsubscribe”.

The second way to disable paid services (via SMS):

Send an SMS message to the short number 5051 containing the text STOP to receive a list of paid services and instructions for disabling.

Disabling method number three (USSD request):

By entering the code *505#, you will receive a list of active paid services and instructions for disabling.

By dialing *583# you can check and, if necessary, disable mobile subscriptions

Through your SIM card's menu:

Open your phone options to go to “SIM Tools” or “Megafon PRO”

Please note that the absence of this menu indicates an outdated SIM card.

In this menu, go to the “Megafon” tab, then to the “Services” tab. In the “Subscriptions” section, select “Activated on SIM card”. You will receive an SMS message with a list of paid services and how to delete them.

How to protect yourself from paid services?

To protect against the installation of paid subscriptions, Megafon provides a “Stop Content” function. To enable this feature, use the following methods:

Enter code *105*801#. After a successful attempt, a notification will appear.
You can also activate it through “Personal Account”, on the megaphone website, in the “Services” menu.
Contact Megafon employees in the company's showrooms.

You can disable this function using the code *526*0#. A notification of deactivation will be sent via SMS.

SMS messages from Megafon with an offer to subscribe

When you write an SMS or a message and a question immediately pops up about connecting to any of the services, with options for choosing “ok and cancel” at the keyboard level - that is, anyone can accidentally, without meaning to, click on OK and connect the subscription without even realizing about it.

Similar messages are received within the Kaleidoscope service. If necessary, you can disable them in one of the following ways:

By dialing the free command *808*0# call;
By sending an SMS to number 5038 with the text STOP, STOP, OFF;
In the MegaFonPRO application ("Kaleidoscope" - "Settings" - "Broadcasting" - "Turn off").

Is it possible to get my money back?

If you suddenly find out that you have been paying for a service for some time that was activated without your knowledge, you can try to get your money back. It’s unlikely that you’ll be able to get the full amount back, but it’s worth a try. To do this, you need to go to the office or store of your operator and write a complaint. There is no standard form for such a statement, nor are there any special tricks. Simply describe why you believe the service was provided without your knowledge.

SIM card, number, tariff
- How to unblock a number?
  - If you run out of money in your account and the number is blocked, top up your balance. The number is activated after the debt is repaid.
  - If you have not used a number for more than 90 days, it may be blocked. To restore your number, take your passport to a MegaFon salon. If the number has not been transferred to another subscriber during this time, you will receive a new SIM card with the same number.
    Find out if you can restore your number by sending a free SMS from your current MegaFon SIM to. In the message, indicate the number you want to restore and the owner's full name.
  - If the number is blocked after losing your SIM card, you can get a free new SIM card with the same number by going to a MegaFon salon with your passport.
  - If you have set a block, the number will be unblocked automatically on the day you selected for the block to end.
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- How to get a new SIM card while keeping your phone number?
  Apply with your passport to any MegaFon salon in the Home region in which the agreement was concluded. You can get a new SIM card for free and continue to use your number. The tariff and all terms of service remain the same; there is no need to enter into a new contract for the provision of communication services.
  
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- How do I keep my number?
  The number remains yours as long as the balance is positive. If you do not use the number and do not activate the blocking service, then at least once every 90 days you need to use communication services: outgoing calls, incoming calls, sending SMS, sending and receiving MMS, accessing the Internet. If you do not use communication services for more than 90 calendar days in a row on call tariffs and longer than 180 calendar days in a row on Internet tariffs, the subscription fee for maintaining the number begins to be charged daily.
  
  In case of non-use of communication services on any of the subscriber numbers combined on one personal account for more than 90 (ninety) calendar days in a row, the contract for the provision of communication services in relation to this subscriber number is considered terminated at the initiative of the subscriber.
  
  The amount of the subscription fee for maintaining the number, the conditions for its debiting and the period at the end of which the contract for the provision of communication services will be terminated and the number can be transferred to another subscriber is indicated in the description of your tariff. You can find it in the Tariffs or Tariffs Archive section.
  
  If you do not use communication services for more than 90 days and the Personal Account balance is zero or negative, the contract is considered terminated on your initiative. If the number has not been transferred to another person, it can be restored by filling out an application at the MegaFon salon.
  
  If you plan to not use mobile communications for a long time (more than 90 days), block your number.
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- - Use the service Telephone codes of mobile operators. Enter the mobile number you are interested in in the search bar and click the “Check” button. The carrier and region will appear below the search bar.
  - Type the command * 629 # . Then enter the mobile number you want to verify in any format. Operator and region information will appear on the screen.
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- How to renew the contract or change the number?
  You can choose a number when concluding a contract for the provision of communication services or replace your current phone number.
  
  Choose a beautiful, easy-to-remember number in an online store or in a MegaFon showroom.
  
  The cost of the room depends on the room class: simple, bronze, silver, gold, platinum, and the type of numbering: federal or city. More details about the cost of the room in the description of the service Select a room.
  
  The service operates in two modes:
  - one-way: the caller will hear the message “The subscriber’s device is turned off or is out of network coverage”;
  - two-way mode: the caller will receive an SMS with your new number.
  In any mode, you will receive an SMS with the number of the person who called your previous number.
  
  The service does not work if the balance on the old number is negative or zero, or if the old SIM card is blocked.
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Services, options
Mobile Internet
- What to do if the mobile Internet does not work or the speed has decreased?
  1. Check your balance and top it up if necessary. To check your balance, type the command * 100 # or go to your Personal Account. The Internet only works with a positive balance. If you have recently topped up your account, wait a few minutes for the internet to work again.
  2. Check the balance of your Internet package. Open the MegaFon application or go to your Personal Account and in the “Services” section, select Balances for service packages. If the included Internet capacity has run out, connect one of the options to extend the Internet.
  3. Check if you have the Mobile Internet service connected by typing the command * 105 * 4 * 4 #
  4. Make sure you have Data Transfer mode enabled. You can check this in the settings of your smartphone or tablet in the “Data transfer”, “Data connection” or “Mobile network” section (the name may differ in different devices).
  5. Reboot your device (turn it off and on).
  6. Turn off Wi-Fi on your smartphone/tablet (when using a router from MegaFon, Wi-Fi should remain on).
  7. Move the SIM card to another device. If the mobile Internet also does not work in another device, contact the nearest MegaFon store with an identification document to replace the SIM card. When replacing a SIM card, the phone number will not change; the service is provided free of charge.
    To find out the address of the nearest salon, open the MegaFon application.
  8. When using the Internet via a modem/router: Reinstall the MegaFon Internet application, try connecting the modem/router to another USB port on the computer, update the software of your modem/router. You can download the latest versions of the software for free from the MegaFon online store. Find your modem or router in the directory and go to the "Files" tab.
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- What is 4G+, how to start using it and how does the transition from a 2G/3G network to 4G+ happen?
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- How to top up your account?
  Choose any convenient method:
  1. Top up your account from a bank card or e-wallet in the Payment section.
  2. On the main page of your Personal Account, you can top up your account, as well as the account of another Megafon subscriber, with a bank card.
  3. Set up Autopayment yourself in your Personal Account on the website or contact a specialist at a MegaFon salon for help. With this service, the balance will be replenished automatically from your bank card.
  4. If you can’t pay right now, use the Promised payment service.
  5. Another MegaFon subscriber can transfer money to you from their account using the Mobile Transfer service. To send a request to another subscriber, use the free Pay for me service.
  6. If you are a Sberbank client and your bank card is linked to a phone number, indicate the required amount in an SMS and send it to the number or use the Sberbank Online application.
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- How to stay in touch with a negative or zero balance?
- Mobile subscriptions
  - How to unsubscribe?
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  - Can I listen to a recording of my telephone conversation?
    MegaFon does not record subscriber calls.
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  - How to set up call forwarding?
    You can set up or cancel call forwarding in the phone menu or in your Personal Account. For conditions and cost of setting up forwarding, see the service page.
    
    If the established forwarding does not work, check whether there are any restrictions on your number and whether the number is entered correctly.
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  - What is VoLTE technology and what is needed to use it?
    1 - Fire Department;
    
    2 - police;
    
    3 - emergency;
    
    4 — emergency gas network service.
    
    Emergency numbers:
    
    Emergency - ;
    
    Calls to emergency numbers are free. You can call if there is no money in your account, and even from a phone without a SIM card.
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  - What to do if your phone is lost or stolen?
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  - How to protect yourself from scammers?
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  - How are emergency communications services provided?
- Roaming
  - How to use communication services when traveling around Russia and the world?
    When traveling around our country, no additional actions are required to use communication services. The only condition is that you must have a positive balance.
    
    When you go to other countries, as well as to the Republic of Crimea and Sevastopol, where there is no MegaFon network, you need to make sure that you have the Roaming service activated. It is needed so that you can use communication services in the networks of other operators.
    - 8 800 550-05-00 +7 926 111-05-00 from anywhere in the world;
    - Personal account or MegaFon application;
    - go to the MegaFon salon with your passport.
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  - How to connect and disconnect services in roaming and spend less?
    The easiest and most convenient way is the MegaFon mobile application or Personal Account. You can check your balance, connect or disconnect services and options, order detailed expenses and ask questions to support in the chat.
    
    When roaming, you do not need to change your mobile Internet settings.
    
    Note!
    
    Some phones may limit data usage while roaming. Go to settings and check if mobile Internet is enabled in roaming.
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Many users of mobile operator services often wonder how to unsubscribe from Megafon subscriptions? Cellular operators often impose on their customers options and services that are additional. As a rule, a certain fee is charged for them (perhaps not immediately, but after a certain period of time, when the test period ends). If a subscriber does not need paid services, he should know that he has the opportunity to unsubscribe from them at any time.

If you find that money has begun to disappear from your personal account somewhere without a trace, then you just need to check and disable paid subscriptions on Megafon. You can unsubscribe from all paid options using the following options:

By going to the official Megafon portal in your personal account;
Using the “Mobile subscriptions” option;
Via SMS message sent from a phone;
Via instant USSD request;
Using the SIM menu in a mobile device;
Through a call to a mobile operator;
By visiting one of the service provider's locations in person.

How to delete a subscription in your Megafon personal account?

Each Megafon subscriber has access to control of various operator services. To do this, you need to follow the step-by-step instructions.

Log in to the system by going to the official web resource of the cellular operator. For authorization, a login and password are usually used, where the login is the current mobile phone number. If you do not know your password, you just need to dial the following combination on your device: *105*00# and the call key.
The main page of the site contains all the necessary information about the operator’s services. In order to view the list of subscriptions for a specific number, you must click the “My services and options” link, which is located opposite the “Services” section.
The list of activated services can be viewed in the “MY” tab. Here you can refuse paid options on Megafon using your cell phone.

Mobile subscriptions to help you cancel paid services

To disable subscriptions, you should go to the online resource podpiski.megafon.ru. In the window that opens, you need to click on the “ENTER” button. Then you need to enter your mobile phone number and verification code. Then press the “OK” key. After this, you will receive a message with a password that you need to enter on the subscription site, after which you press the “LOGIN” button.

In your personal account you will be able to view information about all possible services to which the subscriber is subscribed. To block an unnecessary option, follow the “Unsubscribe” link.

How to cancel a paid subscription via SMS?

If you do not have access to the Internet, it is possible to disable the necessary options via text messages. To do this, you need to send a message with the “STOP” test to number 5151. After a certain time, a message will be received in response to the request, which will contain information about the list of active options, as well as detailed instructions for unsubscribing from them.

Canceling options using the USSD short command

When using the USSD command, you can also cancel connected unwanted services. In order to find out what services are activated on a number, you should dial the following combination on your smartphone - *583# and the call key. Your request will receive a response message containing a list of enabled functions, as well as ways to disable them.

We manage subscriptions using the SIM menu of the smartphone

Almost all modern cards have their own menu. To find it, you need to enter directly into the smartphone menu and find the “MEGAFON PRO” option. If there is no such item, then it is recommended to replace the card with a more modified one by visiting one of the nearest Megafon subscriber service centers.

To check your existing subscriptions through the menu, you need to go into it, then press the “Megaphone” button, and then go to the services section. The next step is to select subscriptions and go to the active services section. After this, your smartphone should receive a message with information about connected subscriptions and how to cancel them.

Disabling paid services through the operator

To do this you need:

Call the Megafon hotline and wait for a connection with an operator;
You need to clarify with the operator which options are connected to this number;
To disable specific options, the operator can request information about the passport data of the number owner. After providing the necessary data, you will be provided with instructions on how to disable a particular service.

Removing subscriptions in the Megafon office

If none of the above methods suits you, you can use an alternative - visit one of the nearest Megafon salons. You must have an identification document (passport) with you.

During a personal meeting with a Megafon employee, you will be able to find out detailed information about the connected options, and also, with his help, cancel any of them.

Remember, you can disable paid services at any time using any of the above methods. Refuse unnecessary options in a timely manner and keep the state of your personal account under control.

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